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14All plansWith server account

Reminders sent, without you remembering.

Open invoices and tomorrow’s appointments: the GetDogWalkers server sends the reminders for you, even when the app is closed. The sender is your business, and replies come back to you.

Appointments sorted by day, with options to complete or cancel.
Invoices with income statement, monthly billing and automation settings.
Automatic reminders

What's inside

  • Off until you switch them onEverything is off by default. You turn payment and appointment reminders on separately.
  • Payment reminders in stagesBy default 3, 10 and 21 days after the due date, and you choose the days. The email includes the invoice’s payment link, or your IBAN if there is none.
  • Appointment reminder the day beforeFor scheduled appointments and confirmed boarding arrivals the next day. You choose from what time the emails go out, 6 pm by default.
  • From your business, back to youYour business name is the sender and replies go to your business email address, signed with your own sign-off.
  • Everything on recordUnder “Sent reminders” you can see what went to whom and when.

Good to know

The most common questions on this topic. You'll find even more answers in the Help Center.

How do I set up reminders?
  1. Connect your server account in the app. The server sends the emails, so it only works with one.
  2. Open More → Settings → Automatic reminders and tap Set up reminders.
  3. Turn on payment reminders, appointment reminders or both, choose the stages and sending time, and save.
When does someone get a payment reminder?

Only for invoices you have sent that are still open or overdue. Paid and cancelled invoices, drafts and credit notes never get a reminder, and neither do invoices you have already sent a dunning notice for yourself. If Stripe shows an invoice as paid, nothing goes out either.

There is at most one email per stage. If you switch the automation on later, only the latest stage reached is sent, not a whole series at once. After 90 days overdue the server stops reminding.

How many emails go out at most?

Up to 200 a day per business. Anything beyond that is sent in the next run. Inactive clients and clients without a valid email address are skipped. Internal notes never go to clients.

Does this replace the reminder levels?

No, the two work together. The automatic reminders are friendly nudges about open amounts. You still send the three reminder levels (Pro and up) yourself from the invoice. Once you have sent one for an invoice, the automation stays out of it.

Still have questions? Just write to us.

Behind GetDogWalkers is a small team of dog lovers. We answer personally, usually the very same day.

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GetDogWalkers launches in January 2027. Pre-register now and get 30% off your monthly subscription for the first 6 months. From launch, every plan also comes with a 7-day free trial.